Can I reschedule my delivery?Updated 2 months ago

Depending on your country of delivery, we offer different courier services, with which you have the option to your delivery.

UPS MY CHOICE

UPS offers an easy and simple way to track and manage your package.

• View all details for your inbound and outbound shipments.
• Get delivery updates via text and email. 
• Change the delivery date or location.
• Tell the driver where to leave your parcel.
• View the estimated time for delivery.
• Follow shipments as they move towards their destinations.

Join UPS My Choice® for free and you can manage all your inbound and outbound shipments from one dashboard. Get visibility and control, including status notifications and updates on shipments.

DHL ON DEMAND DELIVERY

Please find below the services offered with DHL Express on Demand Delivery.

SMS/Email notification of your delivery: Once your order will be shipped you will receive notification from DHL ODD by email and/or SMS about your shipment status and estimated delivery date/time. If it doesn’t fit your schedule you can choose the time and place of your delivery. Please make sure to add enter your mobile number during checkout to receive text notification.

Change your delivery: You have no less than 6 options to choose from if you want to change the delivery of your package.

1. Reschedule your package to be delivered another day and time.
2. Have your package delivered to another address: alternate delivery to work or family.
3. Have your package delivered to a safe place authorize shipment release.
4. Have your package delivered to a neighbour: leave with neighbour, reception or guard.
5. Have your package delivered to a DHL Service Point: hold for collection.
6. Going on holiday? Request your package to be held for you: vacation hold and safekeeping for up to 30 days.