What is Vlisco's return and exchange policy?Updated 2 hours ago

Return Guidelines

You may return your online order within 30 working days of purchase for a refund, provided the items are unused, undamaged, and include all original tags and packaging.

You are not required to state a reason for your return, though your feedback is appreciated to help us improve.

Return shipping costs and any related fees (including duties) to Vlisco’s premises in the Netherlands are your responsibility. If you have paid taxes or import duties, please contact your local customs for reimbursement. Returns using a prepaid label will have the return costs deducted from your refund.

If you choose to return your order via a carrier of your choice, Vlisco is not liable for any delays, losses, or damages during transit. It is your responsibility to ensure delivery, retain proof of postage, and arrange adequate insurance.

For more information, please read the terms of agreement of Vlisco.com.

Vlisco does not offer exchanges; to exchange a product we recommend that you place a new order on vlisco.com.

Making a return

To request a return label, simply follow the steps in our Returns Center here.

Refunds will be processed to the original payment method within 30 days of receiving the returned item.